Covid-19 Procedures

I have undertaken a Covid-19 risk assessment for the counselling work to continue face to face, in addition to the clinic’s risk assessments, and I will review this on a regular basis.  Appointments will last for 50 minutes to allow appropriate safety / cleaning measures between appointment times, as below.

My commitment to you:

I will check my temperature each day ahead of meeting with clients, and I will cancel appointments if I am showing any of the Covid-19 symptoms. I will also be undertaking regular testing during the working week.

I will ensure the room, chair, hard surfaces including door handles and surround are disinfected and the room is ventilated between each appointment.

I will wash / sanitise my hands between each appointment.

I will wear a visor when collecting clients from the front door, and during the appointment, in line with the clinic’s policy, and I will manage the opening / closing of the doors.

My request of you:

To monitor yourself for symptoms and cancel your appointment if showing any of the signs of Covid-19.  There will be no charge if a last minute cancellation is due to reducing the risk of spreading Covid-19.

To only arrive at your appointment time, to wait outside the clinic and to wait for me to collect you for your appointment.

If required, to agree to having your temperature taken ahead of entering the clinic, in line with the clinic’s policy.

To follow all signage and government advice when visiting the clinic, to wash hands or use a sanitiser on arrival, and wear a face covering when arriving / leaving the clinic, in line with the clinic’s policy.

Wherever possible, to pay for your appointment via BACS following your visit to the clinic.

To notify me if you show symptoms of Covid-19 up to 3 days following your appointment.